InvisaGig Warranty
Scroll down for the warranty request form.
Net Solution Shop, LLC (“Net Solution Shop”) offers a limited warranty for its InvisaGig product (“Product”) to the original purchaser (“Customer”) for a period of one (1) year from the date of original purchase (“Warranty Period”). This limited warranty is provided against defects in materials and workmanship of the Product and is subject to the terms and conditions set forth below.
Warranty Coverage
During the Warranty Period, Net Solution Shop will repair or replace, at its sole discretion, any defective Product that is determined to be a result of a manufacturing defect or general workmanship. Net Solution Shop reserves the right to use new, reconditioned, or refurbished parts or products in the repair or replacement of the defective Product. Any replacement Product will be warranted for the remaining Warranty Period or thirty (30) days, whichever is longer.
Exclusions
This warranty does not cover damage caused by misuse, abuse, negligence, accidents, natural disasters, power surges or outages, alterations, or modifications to the Product, or any other cause beyond the control of Net Solution Shop. This warranty also does not cover damage resulting from the use of the Product with incompatible hardware or software, or any damage caused by third-party accessories or components.
Cellular Carrier Plan Acceptance and Speeds
Net Solution Shop does not guarantee that the Product will be compatible with any specific cellular carrier plan or that the Product will provide any specific data transfer speeds. Net Solution Shop does not guarantee any particular signal strength at any location. The Customer must ensure that the Product is accepted by their cellular plan and carrier before purchase.
Antenna Upgrade and Signal Strength
Net Solution Shop does not provide nor guarantee any improvement in cellular signal strength through antenna upgrade. The Customer may upgrade their antenna at their own discretion and expense.
Warranty Claim Procedure
To make a warranty claim, the Customer must contact Net Solution Shop’s customer service department via email at [email protected], or fill out the Warranty Claim Form at the bottom of this document. The Customer must provide proof of purchase, including the date and place of purchase, and a description of the problem. Net Solution Shop will provide instructions for returning the defective Product, and the Customer is responsible for shipping costs associated with sending the Product to Net Solution Shop; or their Product retailer. The repaired or replaced Product will be shipped back to the Customer at Net Solution Shop’s expense.
Warranty Transfer
This warranty is non-transferrable without the original first owner purchase receipt.
Disclaimer of Other Warranties
This warranty is the sole and exclusive warranty offered by Net Solution Shop for the Product, and no other warranties or representations, whether express or implied, are made or intended. To the maximum extent permitted by law, Net Solution Shop disclaims all other warranties, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
In no event shall Net Solution Shop be liable for any special, incidental, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits or revenue, business interruption, or any other commercial damages or losses arising out of or related to the use or inability to use the Product, even if Net Solution Shop has been advised of the possibility of such damages.
Governing Law
This warranty and any disputes arising out of or related to this warranty shall be governed by and construed in accordance with the laws of the State of Tennessee, without giving effect to any choice of law or conflict of law provisions.
Acceptance of Warranty
The use of the Product by the Customer infers acceptance of this warranty and agreement to all of its terms and conditions. The Customer acknowledges that this warranty represents the entire agreement between Net Solution Shop and the Customer regarding the Product and supersedes all prior or contemporaneous agreements, understandings, and communications, whether written or oral.
Modifications
Net Solution Shop reserves the right to modify this warranty at any time, without prior notice, in its sole discretion. Any such modifications shall be effective immediately upon posting on Net Solution Shop’s website.
Trademarks
The names “InvisaGig” and tag line “Super Simple. Crazy Fast.” As well as associated logos are trademarks of Net Solution Shop, LLC and Asoor Enterprises, LLC. Unauthorized use of these trademarks and logos is strictly prohibited.
Contact Information
If you have any questions or concerns about this warranty, please contact Net Solution Shop’s customer service department via email at [email protected].
This limited warranty is in addition to any rights and remedies that may be available to the Customer under applicable law. This warranty gives the Customer specific legal rights, and the Customer may also have other rights that vary from state to state.
Thank you for choosing Net Solution Shop and the InvisaGig product. We are committed to providing you with high-quality products and excellent customer service.
Warranty Request Form
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For the remote worker in your life, it’s critically important that they have robust and reliable internet connectivity. But as remote workers more and more rely on extended periods of distance working, with projects and tasks of increasing importance, could someone you know benefit from stronger and faster internet connectivity?
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Using a cellular access device like InvisaGig to connect to the Internet is fast and convenient. However, since most cellular plans use shared IP addresses or addresses from a common pool across each carrier sometimes this may cause unexpected issues when accessing certain websites or services. Additionally, you want to ensure your family is kept safe from accidental malware infection, inappropriate advertising, scam sites, and/or age-inappropriate content.
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Remote Access to the InvisaGig 5G Modem with the Tailscale VPN Service
Here at InvisaGig, we finally introduced a feature for remote access anywhere in the world between two different devices on an encrypted, tunnel point-to-point connection using the Tailscale VPN service. Tailscale is free for anybody that wants to use it, so it's not a paid feature; it's just more versatility and value being added into your InvisaGig cellular modem.
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The Optimal Configuration for Using the InvisaGig Cellular Modem with pfSense
When using the InvisaGig as WAN on your pfSense install, make sure it's configured for optimal performance. While your InvisaGig should be ‘plug and play’ when using it as WAN under pfSense in most cases, there are some settings that can be tuned to achieve the fastest, most stable connection.
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Using pfSense & WireGuard to Get a Public IP for Open NAT, Plex, & More
This tutorial will focus on solving some typical issues that can occur when using a cellular connection to access the Internet. Unless you have a cellular plan that provides a unique, statically assigned, publicly routable IP address (something typically only available to business accounts) you may face one or more of the following struggles...
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As an MSP, Are You Overcomplicating Your Customers’ Network for Wireless Internet Access?
InvisaGig was built with MSPs in mind, and we know that margins are razor thin for profitability in the managed internet service space. The InvisaGig price point was set with a priority of making the device the best choice for providing wireless internet from MSPs through the lenses of upfront cost of entry, continued annual operation, and (in)frequency of customer service calls required as a result of the device. We believe the InvisaGig is the clear choice, hands down.
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Creating the Optimal Home or Business Network with the InvisaGig Cellular Modem
This article explores an innovative solution in which a 5G cellular access device, augmented with a tailored networking stack, provides a robust and high-speed internet connection suitable for a wide range of applications. We’ll break down the technical aspects of this solution while demonstrating why its lower cost and higher reliability make it an ideal alternative for homes, offices, and remote locations.
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Questions about the InvisaGig 5G cellular modem?
InvisaGig is not only extremely simple to use but also incredibly fast. Experience the fastest speeds available with the latest in 5G cellular connectivity.
Experience painless configuration via the menu-driven web interface. Setup can be as easy as inserting a SIM card, depending on carrier and plan. If you do need to configure any settings in order to connect, numbered menu options with straightforward descriptions provide an intuitive setup experience. InvisiGig brings you the power of 5G without all the complexity.
InvisaGig is secure by design. With no WiFi or Bluetooth capability for hackers to exploit, you can rest easy knowing that the only connection into the unit is through its hardwired Ethernet port.
InvisaGig provides a blazing fast 5G internet connection to any device with an Ethernet port.
Already have a router? Maybe you even have one with a cellular modem, but you want an upgrade to take advantage of the latest 5G technology?
With InvisaGig, there is no need to go through the hassle of replacing your existing system just to get the fastest speeds available. Simply plug the InvisaGig unit into your router’s WAN port as a new Internet source and be up and running, at blazing speeds, in no time!
Need WiFi that supports more than the ~5-10 devices that most hotspots are limited to at one time? Connect InvisaGig to a full-fledged WiFi access point to support as many wireless clients as you need or connect to a WiFi router to provide internet to both wired and wireless devices.
Away from home with your laptop, desktop, gaming system, or tablet? Connect InvisaGig directly to your device’s Ethernet port or USB-to-Ethernet adapter for a quick, stable Internet connection. No router required.
Whether you have TVs, point of sale systems, security cameras, etc., InvisaGig can provide you with the Internet connectivity you need via direct Ethernet or USB-to-Ethernet adapter.
InvisaGig provides a direct Internet connection using 5G cellular technology. However, its implementation of 5G connectivity is unique in the market:
- InvisaGig is not a router and cannot be used directly with basic network switches.
- InvisaGig is not a WiFi system and has no wireless capabilities on its own (outside of 5G connectivity to the cellular network).
- InvisaGig is not a hotspot and is not battery powered.
- InvisaGig is not a ‘tinker-friendly’ platform and does not support modification of its underlying components.
- InvisaGig *is* a super simple, crazy fast connectivity platform which provides a 5G Internet connection to any connected Ethernet device.
Yes! As long as you have a physical SIM card that was activated in a device supported by your carrier, you can then put that SIM card into the InvisaGig cellular modem and it should work on that carrier according to your data plan.
InvisaGig works on every major telecom cellular network and the numerous MVNOs (Mobile Virtual Network Operators) that use the same networks. The InvisaGig modem can connect to every current cellular band in the USA, including those used by T-Mobile Home Internet, AT&T Internet Air, Verizon Home Internet, and more. Please review your carrier’s Terms of Use for further guidance.
InvisaGig is a fresh entry into the 5G connectivity space, intended to be a fully standalone Internet connectivity solution for use with with your existing Ethernet device and/or network router. Our vision going forward is to make InvisaGig a fully integrated device, certified and supported on all major carrier networks.
Our inaugural release features the powerful Quectel RM520N-GL modem at its core, combined with both commodity and bespoke hardware components that we believe intersect at the sweet spot of form and function. Combined with our powerful yet intuitive user interface that nearly anyone can use, InvisaGig is the culmination of our efforts to immediately deliver customers the turnkey 5G connectivity solution they have been demanding.
As InvisaGig moves beyond our initial platform release towards a fully integrated and certified device, we commit to upgrading all early platform units to certified units at no additional cost (minus shipping); pending warranty registration.
As we seek feedback from our passionate user community we are open to feature requests and additional constructive input as we map out the product roadmap ahead. Please submit any requests or ideas via our site contact form.
